Sydney-Based Voice AI Agency

Your practice,
always answering.

Intelligent voice AI built specifically for Australian medical practices. Book appointments, handle after-hours calls, and reduce front-desk load — 24 hours a day.

Book a Discovery Call See How It Works

24/7

Always Available

3 min

Avg. Setup Time

40%

Fewer Missed Calls

Your receptionist
can't answer at
11pm.
Ours can.
What We Build

Voice AI services
tailored for medicine.

We design, deploy, and manage AI voice agents that speak naturally, integrate with your practice software, and comply with Australian privacy law.

01 / 03
📞

Appointment Booking AI

An intelligent voice agent that books, reschedules, and confirms appointments directly into your practice management software. No hold music. No missed calls.

Explore service
02 / 03
🩺

Patient Triage AI

Guides patients to the right care pathway. Screens urgency, asks clinical intake questions, and routes to the appropriate team member or after-hours service.

Explore service
03 / 03
🌙

After-Hours AI

Never miss an urgent call again. Your AI agent handles after-hours enquiries, provides practice information, and escalates genuine emergencies appropriately.

Explore service

Live in days,
not months.

1

Discovery Call

We map your practice's call flows, common patient queries, and software stack. No technical knowledge required from you.

2

Configure & Train

We build and voice your AI agent, integrate with your practice management system, and train it on your specific workflows.

3

Launch & Optimise

Your AI goes live. We monitor performance, handle edge cases, and continuously improve — you get a monthly report.

Built for Healthcare

Designed for
Australian practices.

Live Call — Assertion AI Agent
Assertion AI
Good evening, you've reached Bayside Medical Centre. I'm the practice assistant — I can help you book an appointment or answer general questions. How can I help you today?
Patient
Hi, I need to see a GP tomorrow if possible. I've been having chest pain.
Assertion AI
I understand — chest pain is something we take seriously. I'm going to check availability for tomorrow morning and also confirm: is this pain severe or are you experiencing any difficulty breathing right now?
Common Questions

Questions we
get asked often.

Is patient data safe and does this comply with Australian privacy law?
+

Yes. All voice data is processed and stored in Australia, and our systems are built in compliance with the Australian Privacy Act 1988 and the My Health Records Act. We provide a Data Processing Agreement (DPA) as standard.

Will it integrate with our existing practice management software?
+

We integrate with the most common Australian PMS platforms including Best Practice, Medical Director, Clinic to Cloud, and HotDoc. If you use a different system, we'll assess integration feasibility in the discovery call.

What happens if the AI doesn't know how to handle a call?
+

Our agents are built with clear escalation protocols. If a caller's need falls outside the agent's scope, it will gracefully transfer the call or take a message for your team. Clinical emergencies are always escalated immediately.

How long does it take to go live?
+

Most practices are live within 5–10 business days of the discovery call. Complex multi-site or specialist configurations may take a little longer.

Do patients know they're speaking to an AI?
+

This is configured by you. We recommend transparent disclosure — and our agents are designed to disclose if directly asked. The natural voice quality means most patients experience it as a seamless, helpful interaction.

Ready to put your phones on autopilot?

Book a free 30-minute discovery call. We'll map your practice's call flows, show you a live demo, and tell you exactly what's possible — no commitment required.

30 minutes, no obligation
Live voice AI demo included
We'll map your exact call flows
Based in Sydney — available Australia-wide